Annual contracts

HOW WE DELIVER IT

Technical process

• Defining the contract scope

  Number of units, number of visits per year, and the type of property -- villa, company, hotel, or resort.

• Scheduling preventive visits

  Regular scheduled visits -- usually 2 to 4 per year depending on usage -- covering inspection and basic cleaning.

• A condition report after every visit

  Documenting each unit's condition and any recommendations -- a repair, a part replacement, or a further adjustment.

• Priority response for urgent faults

  Faster response for annual-contract customers when a fault comes up outside the scheduled visits.

ILLUSTRATIVE EXAMPLES

Common scenarios

• A villa with 5 to 8 AC units

  A two-visit-per-year contract covering basic preventive care before and after peak summer.

• A hotel or resort with a large number of units

  A quarterly-visit contract with faster priority response, since faults directly affect guests.

• A company or office running units long hours daily

  A contract with extra checks on controls and electrical components given the long daily run hours.

The examples above are general guidance -- an accurate assessment requires an actual site visit.